Community Support Team (Aurora): 
CST is a community based behavioral health program that assists individuals develop skills to move towards stability and mental health recovery. CST services are available 24 hours, 7 days a week to individuals who are on a CST team. Services are provided onsite and in the community at an individual’s home or at public places. CST staff work with individuals to increase everyday living skills including money management, household maintenance, personal hygiene, cooking skills, etc. CST staff also work with individuals to increase healthy communication, problem solving, and coping skills. Individuals must meet DHS set criteria and complete a three-part intake procedure with a counselor prior to beginning CST services.

24-hour quality wrap around services provided in a team approach to include:

• Recovery-Oriented counseling to facilitate independent living
• Assistance with obtaining Medical, Social Security and other benefits
• Prevention of homelessness
• Increase compliance with medication and treatment
• Reduction of symptoms
• Increase job skills, social skills,
  and living skills

Crisis Line: 24/7 crisis and Text line for individuals experiencing a mental health crisis maintained and ran by trained Crisis Counselors. Crisis Counselors prioritize de-escalating callers who may be experiencing suicidal thoughts, emotional distress, anxiety, and/or depression. Crisis Counselors work with callers to identify options for resources and referrals that may benefit the caller and aid in relieving their crisis.

Crisis Line: (630) 966-9393
Text Line: (833)-243-8398

Mobile Crisis Response: A free on demand crisis intervention service available to 24/7 to anyone in Southern Kane or Kendall County. A multi-disciplinary team of trained mental health professionals work with individuals in a crisis to provide the following services:

• Community-based crisis response
• Evaluation and assessment to determine appropriate care
• Solution-focused and recovery-oriented interventions
• Completion of crisis safety plan with the individual and their supports.
• Linkage to appropriate resources and referrals as needed
• Short term follow-up care and case management

MCRT: (630) 966-4357

New Start: The New Start program will provide individualized, comprehensive, community-based, re-entry services for adults who are rejoining the community after a period of incarceration. The primary goal of this program will be to assist individuals in successfully reintegrating into the community life following incarceration.

The program will establish a trusting, supportive, collaborative relationship with each participant to reduce recidivism (both short and long term), reduce homelessness, eliminate hospitalizations or restrictive care, help maintain housing and active community integration while reducing or eliminating further encounters with law enforcement. Staff will work with clients on obtaining appropriate mental health services, connection to community resources, assistance with obtaining employment and permanent housing.

Street Outreach Program (Kane County):
The AID Street Outreach Program supports individuals experiencing homelessness by encouraging engagement with appropriate mental health services. The goal of this program is to reduce inappropriate use of emergency services and support individuals with mental health needs.

Initial engagement and street outreach will be unique to each individual. The level of engagement and length of service will depend on each individual’s needs.

Eligibility: Individuals who are frequently using emergency services due to homelessness and an increase in mental health concerns.

Learn more by calling the AID Crisis Line of the Fox Valley at (630) 966-9393 or sending an e-mail to info@aidcares.org.

Victims Services: 24-hour assistance to victims of violent crime and/or trauma.
Services Include:

• Crisis Intervention
• Counseling
• Advocacy
• Education
• Information and Referral

Related Links:

• American Association of Suicidology
• Hesed House
• Senior Services
• What is Grief Counseling? Techniques and How it Helps (Maryville University)
• Contact AID