Community Support Team (Aurora and Elgin): 
24-hour quality wrap around services provided in a team approach to include:

  • Recovery-Oriented counseling to facilitate independent living
  • Assistance with obtaining Medical, Social Security and other benefits
  • Prevention of homelessness
  • Increase compliance with medication and treatment
  • Reduction of symptoms
  • Increase job skills, social skills,
    and living skills

Crisis Line of Fox Valley: Individuals can call us at our 24 hour crisis line or text us at our 24 hour text line any time of the day to receive crisis intervention and support. Callers can expect to engage with trained Crisis Counselors who provide guidance to manage the individuals crisis. Crisis Counselors will work with the caller to explore options, and identify and connect them to additional resources that will further assist in resolving the crisis. Crisis counselors are prepared to support individuals experiencing suicide thoughts, emotional and mental health distress, anxiety, depression or someone seeking connection to other AID programs.

Help is only a phone call or text away(Available 24 hours a day, 7 days a week)
Crisis Line: (630) 966-9393
Text Line: (833)-243-8398

Sunshine & Senior Sunshine: A FREE service provided by the Fox Valley Crisis Line for individuals who are 60 or over and/or, have limited access to the community, can easily become isolated or withdrawn, older adults, or person in recovery from a medical illness or mental health diagnoses. Trained Volunteers and Crisis Counselors make scheduled social calls on a temporary or permanent basis at a convenient time for the call recipient. For more info or to refer a client to the Sunshine or Senior Sunshine program contact the fox valley crisis line at 630-966-9393

The AID Living Room

The Living Room (Aurora): Offers mental health crisis support services in a non-clinical, home like environment. The AID Living Room is a safe, comfortable, and quiet place for those experiencing a mental health crisis to come and work on activities and develop skills that promote stability and wellness without the need for hospitalization.

Guests will work on developing safety plans, skills to manage future symptoms, and be provided with additional resources.

Our Living Room is located at 309 New Indian Trail Ct., Aurora, IL 60506.
The entrance is located on the south east corner of the building.

The Living Room is now open Sunday-Saturday 24/7/365

Upon entry into the Living Room, all guests will complete a safety assessment and then work with a Recovery Support Specialist who will support guests through the crisis and complete a personal safety plan. The Living Room is a free service for all guests, insurance is not required to obtain support here.

Mobile Crisis Response Team (630-966-4357): A FREE on demand crisis intervention service available to 24 hours a day-7 days a week, to anyone in Southern Kane or Kendall County. A multi-disciplinary team of trained mental health professionals work with individuals in an crisis to provide the following supports:

  • Community-based crisis response services
  • Evaluation and assessment to determine appropriate intervention
  • Solution-focused and recovery-oriented interventions
  • Completion of crisis safety plan with the individual and their supports.
  • Linkage to appropriate resources or services as needed
  • Short term follow up & case management

Street Outreach Program (Kane and Kendall Counties):
The AID Street Outreach Program supports individuals experiencing homelessness by encouraging engagement with appropriate mental health services. The goal of this program is to reduce inappropriate use of emergency services and support individuals with mental health needs.

Initial engagement and street outreach will be unique to each individual. The level of engagement and length of service will depend on each individual’s needs.

Eligibility: Individuals who are frequently using emergency services due to homelessness and an increase in mental health concerns.

Learn more by calling the AID Crisis Line of the Fox Valley at (630) 966-9393 or sending an e-mail to info@aidcares.org.

HARM REDUCTION POP-UP EVENTS FREE AND CONFIDENTIAL • SAFER SMOKING AND INJECTION SUPPLIES • FENTANYL TEST STRIPS • NARCAN • SAFER SEX SUPPLIES • LINKAGE TO RESOURCES AS NEEDED BATAVIA Lot on the corner of Washington (25) and Wilson (630-465-1461) QUESTIONS? E-MAIL STREETOUTREACH@AIDCARES.ORG | VISIT AIDCARES.ORG AURORA Aurora Public Library (191 S. River St.) Parking Lot (331-212-2612) TUESDAYS: 1PM-2PM WEDNESDAYS: 1PM-2PM THURSDAYS: 11AM-12PM ELGIN Lot across from Library on Kimball and N. Grove (630-450-2928) FREE RAPID HIV TESTING BEGINNING IN JUNE 2024 AT ALL AID POP-UP EVENTS

Victims Services: 24-hour assistance to victims of violent crime and/or trauma.
Services Include:

  • Crisis Intervention
  • Counseling
  • Advocacy
  • Education
  • Information and Referral

Accepted forms of payment:

  • Medicaid
  • Medicare Only (No HMO Medicare Advantage Plans Accepted)
  • Medicare/Medicare Dual Eligible
  • Medicaid Managed Care Organizations (ICP/FHP/MLTSS/MMAI):
    • Aetna Better Health (MMAI Only)
    • Blue Cross Community Health Plans
    • Harmony Health Plan
    • Humana/Beacon (MMAI Only)
    • IlliniCare Health
    • Meridian Health Plan
    • Molina HealthCare
  • Private Insurance:
    • Blue Cross Blue Shield PPO Only
    • United Health Group (Optum) PPO Only

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This Is My Brave (DeKalb 2022)